Omnichannel Manager (Hybrid)

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better. 

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our nearly 170-year history. We have a significant global research, development, manufacturing, and commercial footprint of approximately 12,500employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. 

Omnichannel Manager is a strategic role responsible for managing day to day operations for omnichannel customers.  Sets strategic direction, manages assortment, competitor research, and promotional plans. Works closely in ensuring a true Omni business plan with deep understanding of instore execution with digital compliments to the shopper experience.  The ideal candidate will possess both a sales and business background that enables them to successfully identify and progress opportunities with a high degree of customer obsession.

Responsibilities:

• Own Omnichannel digital strategy.  Collaborate cross-functionally with the sales, marketing, sales strategy, and finance.
• Identify selection opportunities, including product bundles, product innovation and promotional offers to drive incremental growth.
• Develop communication plans to ensure poor product reviews/experiences are tracked and addressed.
• Manage 3rd party marketplace seller central strategy for Amazon.com and Walmart.com and 3PL vendor selling relationship.
• Responsible for online brand protection and counterfeit issues including implementing Transparency program, monitoring top marketplaces sites, brand registry, and vendors responsible for unauthorized reseller takedown.
• Implement customer policies to protect brand from root causes of excess inventory going onto the 3rd party marketplace.
• Partner with Sales Strategy manager to ensure annual planning template includes Omnichannel and key digital tactics.
• Develop relationships with internal and external stakeholders.

Qualifications:

• Highly motivated, a self-starter and curious, demonstrating an aptitude for problem solving and ability to quickly learn and add value.
• Excellent communication and presentation skills: ability to summarize and present actionable information from complex data.
• Ability to build close working relationships and drive data-driven recommendations and decisions with internal teams (e.g., marketing, finance).
• Knowledge & in depth understanding of key retail POS metrics.
• Strong analytical skills, ability to make quick/calculated decisions, and ability to perform effectively in a team and individual work environment.
• Ability to work independently and collaboratively across several groups in a fast-paced, entrepreneurial environment.
• Strong project management and organizational skills.
• Proficient in Microsoft Office Suite (Word, Power Point, Excel) and with analytical tools.
• 5 years’ experience in Consumer Sales, Marketing, or Digital Commerce.
• Preferred location is Bridgewater, NJ, Remote option available.

Note: This role is eligible for our hybrid work location allowing for up to 2 days/week in a remote work location and 3 days/week in our Bridgewater, NJ corporate office. A remote work option is available.

This position may be available in the following location: US - Bridgewater, NJ
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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To learn more please read Bausch+Lomb's Job Offer Fraud Statement.

Our Benefit Programs: https://www.bausch.com/careers/benefits/

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.