Associate Director, Commercial Capabilities L&D - Rx Pharmaceuticals

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Overview

The Associate Director, Commercial Capabilities Learning & Development is responsible for identifying and closing functional skill and knowledge gaps across the Pharmaceutical organization. This role builds capability in the areas that most directly drive performance: sales model coaching, product/clinical fluency, business acumen, analytics proficiency, account strategy, access pull-through, and brand execution. Success is measured by commercial impact, through direct links to commercial KPIs.

Responsibilities

1) Strategy & Alignment

• Build the Commercial Capability Development strategy in partnership with the Head of Commercial Learning. Help gain alignment on the enablement roadmap across leadership.

2) Program Design & Facilitation

• Design scenario-based learning experiences tied to real commercial challenges (e.g., sales model coaching, district/territory planning, business acumen, key account management, brand planning etc.)
• Lead high-touch facilitation of workshops, labs, simulations, incorporate deliberate practice, feedback loops, peer coaching, and action learning projects
• Build microlearning and toolkits for just-in-time reinforcement
• Integrate learning in the flow of work, leading to accelerated job impact

3) Coaching & Culture Building

• Provide 1:1 and small group coaching for commercial employees, aligned to functional skills

4) Measurement & continuous Improvement

• Define KPIs and leading indicators linking capability enablement to commercial outcomes
• Run pilots and implement continuous improvement based on feedback, learning analytics, and performance data

5) Partnership & Enablement

• Partner with Sales, Marketing, Market Access and Brand Trainers to embed and sustain all investments into operating rhythms (e.g.: QBRs, Fast Starts, NSMs etc.)

6) Operational Excellence

• Build a scalable delivery model
• Maintain a resources hub (playbooks, templates, facilitator guides, scenarios, simulations)
• Manage budget, scheduling, and stakeholder communications to drive adoption and repeatable impact

Qualifications

• 7+ years in commercial roles (Sales Leadership, Sales Operations, Market Access, or Commercial Training) with a track record of driving measurable field performance
• Demonstrated expertise in functional capability building for sales leaders; strong grounding in sales models and field coaching
• Fluency in business acumen and commercial analytics
• Experience creating scenario-based learning, simulations, and assessment/certification tied to field inspection points
• Strong facilitation and enablement skills; ability to coach leaders and inspect for behavior change
• Data-driven mindset with the ability to define, track, and communicate commercial impact succinctly

Preferred

• Demonstrated experience with Performance Consulting skills
• Experience in life science or complex B2B commercial models
• Familiarity with CRM and analytics tools
• Exposure to market access (coverage pathways, contracting basics, pull-through) and marketing operations (brand planning, MLR, omnichannel analytics).

Note: This role is eligible for our hybrid work schedule allowing for up to 2 days/week of telecommuting from home and 3 days/week in our Bridgewater, NJ corporate office.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

For U.S. locations that require disclosure of compensation, the starting pay for this role is between $180,000.00 and $210,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

To learn more please read Bausch + Lomb's Job Offer Fraud Statement.

Our Benefit Programs: Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.