Sales Coordinator- Surgical Wet Lab

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

This position is the lead coordinator for wet labs in the US and provides support to the Surgical marketing team.  

Responsibilities

Wet-Labs:
•    Maintains the yearly wet lab calendar.
•    Work closely with the Residency Program Manager and Surgical Marketing Leads to determine the product requirements for each activity .
•    Manage shipment and return of surgical equipment (phaco machines, microscopes, surgical disposables etc.).
•    Manage inventory of wet lab systems (currently phaco systems and microscopes) located at offsite warehouse/freight company, including scheduling preventative maintenance with St. Louis service team.
•    Manage inventory of Not for Human Use (NFHU) supplies needed for wet lab activities.
•    Manage shipment of wet lab supplies to Knipper (supply fulfillment company).
•    Work with onsite returns department to separate usable returned products for sales representative in servicing/training events.
•    Coordinate shipment of wet lab systems and supplies to meetings/conventions.
•    Maintain yearly wet lab budget (development, reporting & vender relations)

Eyetelligence Support:

• Transfer email conversations into the appropriate surgeon's tile on the planner board.
• Distribute email templates to new beta sites as part of the onboarding process.  
• Oversee the tri-weekly Bridge Dashboard Tracker, which involves:
  Manually reviewing the status of the Bridge Dashboard within the software.
• Documenting any diagnostics that are not loading.

Surgical Marketing Team:
•    Manages approval process for marketing invoices (all departments within surgical) and PeopleSoft entry.
•    Work closely with marketing managers and finance for monthly and quarterly invoice reporting.
•    Support marketing team on weekly/biweekly calls (when needed)
•    Provide back-up support to Executive Assistant (ex: CAF, PO submissions)
•    Support may require occasional travel.

Qualifications
•    BA / BS degree in applicable field of study preferred.  Associate degree, and/or extensive directly related experience may be considered.
•    Ability to anticipate, identify, and meet end-user needs while delivering prompt, efficient, quality service to the customers and business. 
•    Strong communication skills with the ability to work effectively.
•    Excellent organizational and time management abilities. 
•    Proven working knowledge of computer and basic Microsoft Office suite.  
•    Must be a team player and collaborate with all surgical product managers.
•    5+ years of experience in a similar supporting role.

Preferred Skills
•    Excellent customer relationships and ability to communicate effectively with healthcare professionals.
•    Strong interpersonal skills and professional demeanor.
•    Excellent ability to manage multiple tasks confidently while problem solving and troubleshooting.  
•    Resourceful, with accountability approach to ensuring all avenues are utilized to provide customer satisfaction.
•    Location is St. Louis, MO (due to equipment depot)

Learn more at https://www.bauschsurgical.com/ 

This position may be available in the following location(s): St Louis, MO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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To learn more please read Bausch + Lomb's Job Offer Fraud Statement.

Our Benefit Programs: Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.