Customer Service Specialist II

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees  and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Objectives/Purpose of the Job:

Export/Import Liaison for flow of activities through the WMS both Tampa and Offsite distribution facilities.

Key Activities/Responsibilities/Job Functions:

Warehouse Management System updates; (Staging, Scheduling and Documentation including Invoicing for all exports) Communications with Destinations, Freight Forwarders; Daily, weekly, monthly reporting, Shipping Document review and approvals:  Maintain required records including but not limited to Customs documents and Freight Communications.  Create commercial, Proforma invoices for Custom clearance.

Coordinate the order flow of all Domestic shipments through the Tampa Facility, including offsite locations handled through the WMS (People Soft, High Jump).  Must be able to process Finished Goods Shipments; Reservation processing, Printing pick plan, Picking/Packing and Manifesting.  Miscellaneous duties as assigned related to Distribution activities and or the facility.

Scope of the position:

Preparation of Intl and Domestic Orders. Domestic and International document preparation and retention.

Key Relationships:

Internal Warehouse, Manufacturing Execution team, Materials and Planning groups, US Logistics, Order Entry/ Customer Service.

Qualifications /Training:

• High School Diploma, associate degree preferred.
• 3 years warehouse /manufacturing or Distribution experience.
• Skills should include, excellent interpersonal communication skills, ability to multitask and strong attention to detail is a must.
• General Office experience, MS Word, Excel, Outlook, experience with web-based applications, including Customs Compliance Systems and Warehouse Management Systems.
• Full knowledge of export shipping documents, recordkeeping, Shipper’s letter of Instructions, HTS numbers.
• Working knowledge of Licensing, accounting procedures and reporting.

Shift: Monday – Friday / 7:00am to 3:30pm
Start Pay Range: $ 21.00

This position may be available in the following location: Tampa, FL.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

To learn more please read Bausch+Lomb's Job Offer Fraud Statement.

Our Benefit Programs: https://www.bausch.com/careers/benefits/

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.