Support Technician / Developer

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

We are seeking a motivated and detail-oriented Support Technician / Developer to join our IT team. In this role, you will support core IT operations by performing essential database changes, processing documentation, and ensuring system access integrity. The ideal candidate will bring strong attention to detail, a willingness to learn, and the ability to work collaboratively across departments to maintain efficient business operations.

Key Responsibilities:

⦁    Perform and validate basic database updates, including Bill of Materials (BOM) changes, lot rollbacks, and related modifications.
⦁    Process and maintain accurate IT documentation, records, and system access forms (e.g. CAMS).
⦁    Provide technical support to the IT team and assist in troubleshooting issues as needed.
⦁    Collaborate with cross-functional teams to ensure smooth integration of IT processes within daily operations.
⦁    Maintain accurate records of all database changes and system updates.
⦁    Contribute to continuous improvement efforts by identifying and suggesting process enhancements.
 

Qualifications:

⦁    One year or more of relevant experience, preferably within a manufacturing environment or operations-driven environment.
⦁    Foundational knowledge of database management and basic SQL.
⦁    Strong attention to detail with excellent organizational skills.
⦁    Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
⦁    Effective communication and interpersonal skills with a collaborative mindset.
⦁    Previous experience in a similar role required; eagerness to learn and grow is essential.
 

Certifications:

⦁    High School Diploma required; Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
⦁    Relevant certifications (or equivalent practical experience) in IT, databases, or systems support are a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

To learn more please read Bausch + Lomb's Job Offer Fraud Statement.

Our Benefit Programs: Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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