Manager, Supply Chain Management

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

OBJECTIVES/ PURPOSE OF JOB

The incumbent is responsible for providing end-to-end supply chain support—including demand and supply planning, logistics, and physical distribution—for the Vision Care, Surgical, and Pharma business units across Malaysia, Singapore, Vietnam, and Indonesia.

KEY ACTIVITIES/ RESPONSIBILITIES 

•    Manage and provide proper guidance and training to the Supply Chain team.
•    Coordinate and monitor 3PL and 4PL activities related to inventory, warehousing, and secondary assembly within the scope of GDPMD, ensuring service KPIs are met.
•    Collaborate with distributors on demand forecasts, order replenishment, invoicing, and goods receipt.
•    Monitor and track inventory issues, escalating unresolved matters to ensure timely and satisfactory resolution.
•    Manage inventory targets—including safety stock levels, fill rates, and months-on-hand (MOH)—as approved by management.
•    Prepare and present reports on forecast accuracy and inventory performance versus targets to management.
•    Monitor inventory at the SKU level and recommend rationalisation or adjustments based on demand trends.
•    Manage and monitor backorders, shipments, and freight-related issues.
•    Maintain and improve documentation and SOPs for the Procure-to-Pay and Order-to-Cash processes.
•    Oversee inventory reconciliation and reporting.
•    Lead process improvement initiatives within the Supply Chain team.
•    Lead cross-functional collaboration to implement best practices and streamline operations.
•    Manage the supply chain budget and review operational performance against plans.
•    Oversee the development and implementation of staff training plans.
•    Ensure stock rotation and inventory management are performed in accordance with internal procedures.
•    Coordinate with manufacturers or distribution centres to resolve stock discrepancies during goods receiving.
•    Communicate product storage and transportation requirements clearly to 3PL partners.
•    Coordinate product disposal activities with 3PL, 4PL, and relevant internal departments.
•    Maintain accurate distribution records, including for implantable medical devices, in compliance with GDPMD.
•    Ensure that the Local GDPMD Quality Management System is effectively implemented and maintained within the Supply Chain department.
•    Perform other ad-hoc tasks as assigned.

QUALIFICATIONS/ TRAINING

•    Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
•    Proficient in Microsoft Office (Excel, Word, PowerPoint).
•    Fluent in both spoken and written English and Bahasa Malaysia.

EXPERIENCE

•    Minimum of 6 years’ experience, including warehousing and distribution within a 3PL-managed environment, focused on order fulfilment in the medical devices industry and an order-to-cash business model.
•    At least 2–3 years in a managerial or leadership role with a proven track record of leading supply chain teams.
•    Experience managing end-to-end supply chain activities, including demand planning, warehousing, inventory control, distribution, and logistics.
•    Familiarity with Malaysian customs regulations and import/export documentation requirements.
•    Exposure to working with 3PL/4PL providers, warehouse automation, and transportation partners in Malaysia.
•    Hands-on experience with ERP systems (e.g., SAP, Oracle) and forecasting tools (e.g., JDA).
•    Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
•    Excellent problem-solving, analytical, and decision-making abilities.
•    Strong negotiation and vendor management skills.
•    Good understanding of supply chain KPIs, budgeting, and continuous improvement initiatives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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