Sales & Customer Relations Manager

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees  and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. 

JOB DESCRIPTION JOB TITLE SALES & CUSTOMER RELATIONS MANAGER BUSINESS UNIT / FUNCTION Surgical LOCATION Within India as defined by Business OBJECTIVES/ PURPOSE OF JOB To maximize sales of Surgical equipment in designated markets & customers, in order to meet revenue and profitability targets through effective branding, distribution. KEY ACTIVITIES/ RESPONSIBILITIES Value creation for the B+L brand and products. • Selling of Surgical IOLs in accordance with budgeted objectives and obtain maximum revenue and volume in relation to preset standards. Meet monthly & annual targets. • To identify new locations & outlets and act as liaison between the company & customer. • Execute marketing plans to achieve sales targets unit wise & product wise. • Develop new & existing accounts to get maximum business. • Educate doctors and staff personnel of the proper handling and leading of IOLs. • Provide continuous support to relevant doctors and staff via site visits or email / phone interface till closure of deals. • Build relationship to ensure that customer needs are taken care of and B&L product usage is increased. • Assist in the preparation and operation of trade shows, conventions & clinical meetings. • Monitor opportunities of business generation and competitors’ activities; provide timely reports on competitor activities. • Prepare and submit all relevant reports pertaining to daily calls, target achievement and joint field units. • Ensure 100% compliance on bundled deals in coordination of cataract team. • Actively generate leads for IOLs, equipment’s, consumables and instruments • Should play a key role for supporting entire surgical business • Work closely with equipment team to build a robust lead list for equipment. • Ensure Receivables and Collections as per plan to contribute to the Company‘s bottom line. • Coordinate with Service Team to ensure Surgical customer satisfaction. • Competent to discuss Surgical equipment to establish the value of the product. SUPERVISE DIRECT REPORTS No SCOPE OF POSITION • Sales volume responsibility as per target • Customer wise and product wise target KEY RELATIONSHIPS KOL (Key Opinion Leader), Ophthalmologist, OT Staff, operation manager, Biomedical, PRO, Counselors etc. QUALIFICATIONS/ TRAINING • Science Graduate (Electronics Engineer preferred) – diplomas also can be considered. • Preferably trained in a medical, scientific, technical field. • MBA preferred. EXPERIENCE • 8-10 years of experience • Preferably selling capital equipment in any Surgical & Medical Devices companies

The masculine is used in this publication without prejudice for the sake of conciseness.
Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on reques.

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