Sales & Customer Relations Manager

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

JOB DESCRIPTION
JOB TITLE SALES & CUSTOMER RELATIONS MANAGER
BUSINESS UNIT / 
FUNCTION Surgical 
LOCATION Within India as defined by Business
OBJECTIVES/
PURPOSE OF JOB 
To maximize sales of Surgical equipment in designated markets & customers, in order to meet 
revenue and profitability targets through effective branding, distribution.
KEY ACTIVITIES/
RESPONSIBILITIES 
Value creation for the B+L brand and products.
• Selling of Surgical IOLs in accordance with budgeted objectives and obtain maximum 
revenue and volume in relation to preset standards. Meet monthly & annual targets.
• To identify new locations & outlets and act as liaison between the company & 
customer.
• Execute marketing plans to achieve sales targets unit wise & product wise.
• Develop new & existing accounts to get maximum business.
• Educate doctors and staff personnel of the proper handling and leading of IOLs.
• Provide continuous support to relevant doctors and staff via site visits or email / phone 
interface till closure of deals.
• Build relationship to ensure that customer needs are taken care of and B&L product 
usage is increased.
• Assist in the preparation and operation of trade shows, conventions & clinical meetings.
• Monitor opportunities of business generation and competitors’ activities; provide timely 
reports on competitor activities.
• Prepare and submit all relevant reports pertaining to daily calls, target achievement and
joint field units.
• Ensure 100% compliance on bundled deals in coordination of cataract team.
• Actively generate leads for IOLs, equipment’s, consumables and instruments
• Should play a key role for supporting entire surgical business
• Work closely with equipment team to build a robust lead list for equipment.
• Ensure Receivables and Collections as per plan to contribute to the Company‘s bottom 
line.
• Coordinate with Service Team to ensure Surgical customer satisfaction.
• Competent to discuss Surgical equipment to establish the value of the product.
SUPERVISE DIRECT 
REPORTS No
SCOPE OF 
POSITION 
• Sales volume responsibility as per target
• Customer wise and product wise target
KEY 
RELATIONSHIPS 
KOL (Key Opinion Leader), Ophthalmologist, OT Staff, operation manager, Biomedical, PRO, 
Counselors etc.
QUALIFICATIONS/
TRAINING 
• Science Graduate (Electronics Engineer preferred) – diplomas also can be considered.
• Preferably trained in a medical, scientific, technical field.
• MBA preferred. 
EXPERIENCE • 8-10 years of experience
• Preferably selling capital equipment in any Surgical & Medical Devices companie

This position may be available in the following location(s): IN - Gurgaon

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

[IF APPLICABLE] For U.S. locations that require disclosure of compensation, the starting pay for this role is between [$000,000.00 and  $000,000.00] [or $00.00 - $00.00 per hour].  The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

[SHOULD BE INCLUDED WITH PAY TRANSPARENCY LANGUAGE IN THE PARAGRAPH ABOVE IF APPLICABLE] U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

Job Applicants should be aware of job offer scams perpetrated through the use of the Internet and social media platforms.

To learn more please read Bausch + Lomb's Job Offer Fraud Statement

Our US Benefit Programs Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.