IT Infrastructure Lead

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees  and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. 

This position is based in Waterford.

Duties:

• Work as part of a Global IT team and work in varying capacities as projects arise.
• Work within a GxP framework in a regulated manufacturing environment
• Establish and maintain sound backup and recovery policies and procedures to ensure appropriate business continuity and disaster recovery
• Creation and maintenance of documentation and standards to accurately reflect the environment and work practices
• General technical troubleshooting and consultation with Application owners
• Capacity planning of hardware and systems to continually meet the needs of the business
• Implement and maintain solutions for efficient and effective 24x7 environment

• Lead the IT Operations Group including management of the Helpdesk
• Responsibility for ensuring that the infrastructure is operational 24*7 (Servers, Comms Rooms, Firewalls, Computer Rooms, communication lines, WiFi)
• Responsibility for designing and implementing Disaster Recovery solutions for infrastructure
• Comply with Plant, Corporate policies for hardware installation and validation
• Ensure protection of servers and workstations from harmful viruses by maintaining updated Anti-Virus software.
• Keep up to date on new technologies and liase with Global Technology Services to implement appropriate solutions eg Wireless, Video Conferencing, IP Technologies.
• Management of external communication links to other Bausch & Lomb sites i.e. providing MPLS and internet
• Providing technical expertise to IT and other Departments.
• Ensure adequate support contracts are maintained for licensing and technology support in the event of systems issues
• Works primarily for Waterford site but performs work for other sites upon request.
• Lead 4 engineers

Requirements

• Third Level Degree in IT/Business discipline
• Masters Level Degree preferable
• Project management training (courses/qualifications/experience)
• Infrastructure specific training (courses/qualifications/experience
• 3-5 years IT Project Leadership experience, preferably in Healthcare or Electronics Industry
• Experience in Medical Device or Pharmaceutical environment would be beneficial
• Experience leading a team
• World Class Manufacturing/GMP Experience in an FDA regulated industry would be beneficial
• Excellent communication skills

Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.